Thank you for shopping with Asalvision. This Shipping Policy explains how orders placed through asalvisi.shop are processed, shipped, and delivered.
By placing an order with Asalvision, you acknowledge and agree to the shipping terms described below.
Asalvision provides free standard shipping on eligible orders.
No standard shipping fee is added to eligible orders at checkout.
Because standard shipping is provided without a separate shipping charge, there is no original standard shipping fee to be refunded in connection with an approved return.
After an order is successfully placed, we begin processing the order.
Processing may include:
Payment verification;
Order confirmation;
Product preparation;
Quality and order checks; and
Preparation of the package for shipment.
Processing times may vary depending on product availability, order volume, holidays, weekends, or other operational circumstances.
Customers should ensure that all shipping information provided during checkout is complete and accurate.
Customers are responsible for providing a correct and complete shipping address when placing an order.
If an incorrect or incomplete address is provided, delivery may be delayed, returned, or otherwise affected.
If you notice an address error after placing an order, please contact us at info@asalvisi.shop as soon as possible.
We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Delivery times may vary depending on the destination, shipping carrier, customs procedures, weather conditions, holidays, and other circumstances outside our reasonable control.
Any estimated delivery period provided on the website or during checkout is an estimate and is not necessarily a guaranteed delivery date.
Customers should allow additional time during periods of unusually high order volume or transportation disruption.
When tracking information is available, it may be provided to the customer after the order has been shipped.
Tracking information may require some time to become active after the carrier receives or scans the package.
Customers should use the tracking information provided to monitor the shipment.
Shipping delays may occur because of:
Carrier delays;
Severe weather;
Holidays;
Customs processing;
Incorrect or incomplete shipping information;
Transportation disruptions;
High shipping volume; or
Other circumstances outside Asalvision's reasonable control.
If an order is delayed, we will make reasonable efforts to assist customers in locating the shipment or obtaining updated information.
If tracking information indicates that a package was delivered but you cannot locate it, please first check the delivery area, mailbox, building reception area, or other location where the carrier may have left the package.
You may also contact the shipping carrier for additional delivery information.
If you believe your package has been lost, please contact us at info@asalvisi.shop with your order number and available tracking information.
We will review the available shipping information and determine what assistance may be available.
If a package arrives visibly damaged, customers should document the condition of the package and, where possible, take clear photographs.
If the product inside is damaged, defective, or materially different from what was ordered, please contact us as soon as reasonably possible and, where possible, within 7 calendar days after delivery.
Please provide your order number and clear photographs or videos showing the issue.
Where international delivery is available, international orders may be subject to customs clearance procedures, import requirements, taxes, duties, or other charges imposed by the destination country.
Any applicable customs duties, taxes, or governmental charges may be the responsibility of the customer unless otherwise stated at checkout.
Customs procedures may also affect delivery times.
If a package is refused by the recipient or becomes undeliverable because of incorrect or incomplete shipping information, the shipment may be returned to the sender.
Customers should contact us at info@asalvisi.shop if an order cannot be delivered so that we can review the available options.
Any additional shipping costs resulting from incorrect customer-provided information may be the customer's responsibility where permitted by applicable law.
Customers who need to change or cancel an order should contact us as soon as possible.
An order may be cancelled before shipment if the cancellation can be successfully processed.
Once an order has been shipped, it can no longer be treated as a pre-shipment cancellation and may instead be subject to the Return & Refund Policy.
If you have questions about shipping, delivery, tracking, or your order, please contact us:
Email: info@asalvisi.shop
Website: asalvisi.shop
We recommend contacting us with your order number whenever you request assistance regarding a shipment.
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